Why — Our Team
Our Team
Shooster Holdings is a third-generation, family business owned and operated by the Shooster Family. Whether by name or not, our team is a family and our family is evergrowing.
Michael Shooster
Founder and CEO
Michael Shooster is CEO of Shooster Holdings Corporation (SH) with notable portfolio companies focused in the telephone answering service and virtual receptionists industries as well as the CCaaS industry. As an entrepreneur for over 50+ years, with extensive experience as an executive in the contact center, fulfillment, software development, and property development industries, Michael has shown vision, careful planning, and the commitment necessary for the long haul. Since 1994, as President and Founder of 777 Properties Inc., Michael has negotiated the purchase, sale, and management of land, offices, and distribution facilities. In addition, he has led various construction projects including contact centers and 3PL centers. One of his most proud moments was the creation of a local nature preserve in his parents' honor called the Herman and Dorothy Shooster Nature Preserve. Michael recently developed the Shooster Family Foundation.
Alizabeth Shooster
President
Alizabeth is President at Shooster Holdings. As a graduate from The University of Michigan with a degree in Organizational Behavior and Human Resource Management, Alizabeth has worked as an executive leader for the contact center industry for 30+ years and has 25+ years of experience in HR Management. Alizabeth has a strong business acumen and extensive experience with high volume talent acquisition, employee relations and retention, strategic HR planning, policy & benefit administration, and talent development. With a consistent track record in developing high impact solutions required to meet and exceed business objectives, Alizabeth is an experienced executive who has helped grow Shooster Holdings into what it is today.
Logan Shooster
VP of Strategic Growth
Logan Shooster is VP of Strategic Growth at Shooster Holdings. With a Bachelor's degree in History from Amherst College, Logan developed his leadership skills and discipline as a football player for four years during his time in college. He joined the family business after graduating and has been a driving force behind its growth and success ever since. Logan believes in building and investing in mission-driven companies backed by strong teams who are looking to achieve long-term growth. As the third-generation in a family business, Logan firmly believes in fostering a positive and inclusive business culture that promotes loyalty, equality, and innovation.
Luis Bedoya
VP of Operations
Luis Bedoya is VP of Operations at Shooster Holdings. Luis started his journey with Shooster Holdings as an operator in 1996. Over the years, he has consistently demonstrated his exceptional work ethics, leadership qualities, and business acumen, leading to his steady climb up the corporate ladder. He was instrumental in diversifying the company's business operations by paving the way for the virtual workforce in 2012. Luis is currently the COO of Answering Service Care and Berkshire Receptionists. His philosophy of "Work hard and stay humble" is something that he lives by and encourages others to follow.
Jenice Tsai-Zwickel
VP of Finance
Jenice Tsai-Zwickel is the Vice President of Finance for Shooster Holdings. Jenice is a results-driven financial expert with over 25 years of experience in financial management and accounting operations. She has worked closely with the CEO since 1996 through her prior position at Global Response. Jenice joined Shooster Holdings when it was founded in 2019 and has been instrumental in the company's success. She is responsible for overseeing the financial stability and growth of portfolio companies as well as providing financial advisory services to the CEO for strategic planning. She is also multilingual, fluent in Mandarin along with some proficiency in Taiwanese, and enjoys international travel, having visited over 30 countries.